Last updated: 10 February 2026
"Exceptional leadership and innovative programmes that reduce falls with stable staff and strong safety culture, although training lacks funded qualifications and career development."
The provider had a strong proactive and positive culture of safety... Staff actively listened to concerns about safety and thoroughly investigated and reported safety events. Lessons were always learnt.
Staff told us they felt respected and listened to, and that their opinions were considered in decision-making. Staff reported feeling valued and confident in raising concerns.
There was a low turnover of staff at the service and staff told us they were happy in their roles and felt well supported. Staff reported manageable workloads.
Staff competency was regularly assessed, and the workforce had access to comprehensive training, supervision, and ongoing support to continually develop their skills.
The registered manager demonstrated exceptional leadership that inspired confidence and trust... approachable, supportive and highly visible, creating an environment where everyone felt valued and respected.
The ‘From Inactivity to Independence’ programme focused on improving people’s muscle strength... led to enhanced mobility and a reduction in falls. The registered manager provided evidence showing falls had decreased.
Training covers the basics and some specialist areas like dementia care, but no funded qualifications or named career development programmes mentioned.
Staff competency was regularly assessed, and the workforce had access to comprehensive training, supervision, and ongoing support to continually develop their skills.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp