Working at Tanglewood
66 Leaves Green Road, Bromley, BR2 6DQ
Operated by Totem Care Limited
6 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Staff praised the positive culture and management with innovative activities and programmes, although recruitment checks and feeding competencies were initially incomplete but quickly addressed."
Safety & Risk
8/10
✓
Medicines were safely managed. [...] Staff who administered medicines were trained and had their competency to administer medicines assessed [...] Possible risks to people were assessed and reviewed regularly [...] risk management plans guided staff
Staff Culture
8/10
✓
Staff spoke positively about the culture and management of the service. [...] 'Tanglewood is a great place to work. Tanglewood has an excellent ethos of support for each individual.'
Staffing Levels
7/10
✓
There were enough staff on duty at the home to meet people's needs safely. [...] staff had time to interact and engage people and provide care personalised to their needs.
Training & Dev
7/10
✓
Staff received a range of training and support to enable them to be equipped to carry out their roles. Staff had training specific to their role such as epilepsy and dementia training. [...] Staff also received regular supervision
Management
8/10
✓
Staff were positive about the registered manager. One staff member said, 'She is amazing, so good. So respectful to people and staff and she listens.'
Programmes
9/10
✓
Staff had also supported people to make fiddle blankets from recycled materials. [...] they had reduced the likelihood and frequency of habits of excessive rubbing or scratching [...] benefits for improving people's motor skills. [...] monthly production or musical adapted by the registered manager.
Points to consider
Recruitment missed full job history checks for a couple of staff, but they fixed it straight away.
for two staff an old application form had been used and their full employment history had not been requested, checks on some previous employment in health and social care [...] had not been completed. These issues were addressed at and after the inspection
No checks on staff skills for special feeding methods at first, but they added training and checks right after.
Staff had received training on specialist feeding regimes but there was no competency assessment [...] it was not clear how this training would be refreshed. [...] They arranged for refresher training and a competency assessment to be completed following the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews