Last updated: 10 February 2026
"Supportive management and positive staff culture, but limited activities and inconsistent medicines recording hold it back."
Processes were in place to help keep people safe. Provider made improvements from previous breach, but medicines expiry dates not always recorded correctly after opening.
Staff told us they enjoyed working at the service and felt supported to raise any concerns with the registered manager. They felt confident action would be taken.
Staff told us staffing levels were sufficient to provide safe and effective care. The registered manager used a monthly dependency scoring tool.
Staff members had access to ongoing training to develop their skills. Management ensured staff attended regular supervision meetings to support their needs.
Staff told us, 'The manager always has time for the staff. They are approachable and always listen to our concerns.' The registered manager held daily meetings with staff.
People had access to some activities of interest to support them to stay physically and mentally active.
Only some basic activities mentioned, so the role is mostly routine personal care like washing and meals.
People had access to some activities of interest to support them to stay physically and mentally active.
Staffing is sufficient but nothing special, with no details on low agency use or high staff retention.
Staff told us staffing levels were sufficient to provide safe and effective care.
Only standard training and regular supervision, no specialist courses or funded qualifications mentioned.
Staff members had access to ongoing training to develop their skills. Management ensured staff attended regular supervision meetings.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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