Working at Tamara House
Thanckes Close, Torpoint, PL11 2RA
Operated by Karlyon Care Ltd
29 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported by approachable management with stable staffing and a positive team culture, although medication errors and fire procedure gaps were issues."
Safety & Risk
6/10
✓
Per 2017: Errors in recording medicines requiring additional security. No robust process for new staff to know fire procedures. Issues addressed during inspection.
Staff Culture
7/10
✓
Per 2017: Staff told us they were listened to and felt valued members of a team. Staff felt well supported.
Staffing Levels
7/10
✓
"There always seems to be enough staff, I have no concerns about staffing levels." Management and activity staff covered care shifts, no agency used during COVID outbreak.
Training & Dev
6/10
✓
Per 2017: Staff were competent and trained well. New staff undertook thorough induction. Supported to gain Care Certificate, dementia training.
Management
7/10
✓
Per 2017: Staff told us they felt well supported. The registered manager was always approachable and had an "open door policy."
Programmes
6/10
✓
Per 2017: Designated activities co-ordinator arranged activities people enjoyed. Trips out planned, entertainers visited, cream tea, singer.
Points to consider
Training covers basics like induction, Care Certificate and dementia, but no specialist courses or funded qualifications for career growth.
New staff undertook a thorough induction... Staff without formal care qualifications were being supported to gain the Care Certificate... dementia training. Per 2017 comprehensive inspection.
Activities coordinator runs regular events like trips, entertainers and cream teas, but no specialist programmes or creative innovations.
A designated activities co-ordinator was employed to arrange activities... Trips out were also being planned... entertainers visited... cream tea... singer. Per 2017 comprehensive inspection.
Medication records had errors and new staff missed fire procedure briefings in the past.
There were two errors in the recording of the medicines that required additional security... no process that ensured staff who had not worked in the home before would know the fire procedures. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews