Last updated: 10 February 2026
"Staff love the brilliant manager and positive culture, although staffing is adequate and training is basic."
The service had effective safeguarding systems in place and staff had a good understanding of what to do to make sure people were protected from harm. Systems were in place to record and monitor incidents.
Staff valued their relationships with people and told us they were genuinely pleased to come to work. Comments from staff included, 'It's a fantastic home to work in'
People we spoke with, including staff, relatives and those living at the service felt there were enough staff on duty to meet people's needs. During our inspection we saw that staff were responsive to requests for assistance.
New staff members completed the organisations induction programme when they started working at the service. New staff completed the Care Certificate. Staff received regular supervision with the registered manager.
Staff told us they enjoyed their roles. Comments included; 'The manager is brilliant' and another said 'She (the registered manager) is fantastic, nicest manager I have ever had.'
There was a programme of activities arranged most days that was very much based on people's interests and preferences... 'Post cards of Kindness'... knitting group... 'Life Tree'
Staffing is adequate with enough staff to meet needs and respond quickly, but no details on low workloads or no agency use.
People we spoke with, including staff, relatives and those living at the service felt there were enough staff on duty to meet people's needs.
Only standard training like the Care Certificate and regular supervisions, no specialist courses or funded qualifications.
New staff completed the Care Certificate. Staff received regular supervision with the registered manager. Staff said they were well supported in their roles.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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