Working at Tamar House
6 Vicarage Road, Cromer, NR27 9DQ
Operated by Tamar Healthcare Ltd
21 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Approachability of the manager and strong safety practices, but high agency staff use to cover shortages is a concern."
Safety & Risk
8/10
✓
Staff knowledgeable of risks with measures like sensor mats; medicines given safely with competencies assessed; incidents recorded, analysed and learning shared via meetings.
Staff Culture
7/10
✓
Staff, people and relatives found the registered manager approachable, values everybody and confident they would be listened to.
Staffing Levels
5/10
!
Agency staff had been utilised to address the challenges experienced by the provider in staffing; relatives aware of high agency use but noted good response times.
Training & Dev
6/10
✓
Staff received training to equip them for their role; training files reviewed with safeguarding and MCA training completed.
Management
7/10
✓
People, their relatives and staff found the registered manager to be approachable and were confident they would be listened to; staff said '[Registered manager] is very approachable and values everybody. They are one of the best we have had.'
Programmes
/10
✕
Points to consider
Uses a high number of agency staff to cover staffing shortages.
Agency staff had been utilised to address the challenges experienced by the provider in staffing. Relatives told us they were aware of a high number of agency staff being used.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews