Last updated: 9 February 2026
"Supportive management and positive team culture with strong medicines safety, but limited activities and staff doing cooking and cleaning reduce care time."
Arrangements for the storage and administration of medicines were in line with good practice... There had been no medicines errors recorded since our last inspection. The registered manager carried out regular audits of medicines arrangements.
Staff told us that they too were encouraged by the registered manager to express their views and ideas for developing and improving the services provided. They said they felt the registered manager listened to them and respected their views.
People said that staff were available when they needed them. 'Staff help me out every day; there's always someone around.' However they had continued responsibility for tasks such as cooking and cleaning which reduced the time they had to spend with people.
Records showed that staff received training which was related to people's individual needs and other topics the registered provider said were essential. Staff told us they had regular supervision sessions with the registered manager.
We saw that the registered manager had developed an open culture within the home and promoted positive team working practices. People who lived in the home and staff told us they felt well supported by the registered manager and could speak with her whenever they wished to.
We saw that people were supported to engage in hobbies and activities that interested them. One person showed us their cross-stitch work and another told us about a regular trip to a local farm which they enjoyed.
No dedicated activities coordinator or structured programme, so the role is mostly routine care with basic hobbies like cross-stitch and occasional farm trips.
We saw that people were supported to engage in hobbies and activities that interested them. One person showed us their cross-stitch work and another told us about a regular trip to a local farm which they enjoyed.
Staffing is adequate but staff also handle cooking and cleaning, which cuts into time for person-centred care.
However they had continued responsibility for tasks such as cooking and cleaning which reduced the time they had to spend with people.
Only standard training related to needs plus supervision, no specialist courses or funded qualifications.
Records showed that staff received training which was related to people's individual needs and other topics the registered provider said were essential.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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