Last updated: 10 February 2026
"Enough staff with good training and a positive team atmosphere, but no registered manager and medicines record issues need fixing."
Medicines stocks and recorded balances were not always accurate. We found instances where medicines administration records did not balance with medicine stock counts.
Staff member: “Our manager is very good and we work very well as a team here.” Another: “There is a nice atmosphere (at the service) and we get a lot of support from the manager.”
There was sufficient staff in place to allow people to be safely supported and undertake social activities of their choice. We saw staff had time to check on people, chat with them and respond to their requests promptly.
Records showed staff received an induction and regular supervision as part of their role... Staff had completed nationally recognised qualifications in health and social care, including the Care Certificate.
At the time of our inspection the home manager was not registered with CQC but had submitted their application to become registered.
Positive comments about the activities available for people... one person who enjoyed gardening had been encouraged to pursue their hobby... A further person had their previous employment recognised and carried out tasks.
No permanent manager as the current one is not yet registered with the regulator
At the time of our inspection the home manager was not registered with CQC but had submitted their application to become registered.
Medication stock did not always match records, even though it was fixed quickly
Medicines stocks and recorded balances were not always accurate. We found instances where medicines administration records did not balance with medicine stock counts.
Only standard activities like gardening and daily tasks, no specialist programmes or coordinator mentioned
Positive comments about the activities available for people... encouraged to pursue their hobby on a daily basis by taking responsibility of some areas of planting... carried out tasks related to this each day.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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