Working at Talgarth Road
41-43 Talgarth Road, London, W14 9DD
Operated by Hestia Housing and Support
10 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by strong management and training with excellent safety, but staffing retention and specialist activities lack detail."
Safety & Risk
8/10
✓
Staff had received safeguarding training about how to identify different types of abuse... Detailed records were completed for accidents and incidents. Information was recorded to demonstrate what actions were taken to promote people's safety.
Staff Culture
7/10
✓
Staff told us they felt supported. One member of staff said, 'We are encouraged to develop our skills and can apply for leadership courses.'
Staffing Levels
6/10
✓
Staff rotas showed there were sufficient staff scheduled to work at the service to ensure people were safely supported to meet their needs, including attending community activities and social outings.
Training & Dev
7/10
✓
The provider enabled staff to develop their knowledge about mental health and relevant physical health conditions, in addition to the mandatory programme of training... for example mental health awareness, an introduction to hoarding and the care and management of diabetes.
Management
7/10
✓
The registered manager was well established... Staff told us they felt supported by the registered manager. Records showed that staff received supervision at least every other month and their performance was appraised annually.
Programmes
6/10
✓
A varied programme of activities was organised by staff... This included gardening, cookery, bingo, quizzes, film evenings, meditation and relaxation... Each week people went on an outing with staff if they wished to.
Points to consider
Staffing is enough to meet daily needs and outings, but no details on staff retention or long team stability.
Staff rotas showed there were sufficient staff scheduled to work at the service to ensure people were safely supported to meet their needs
Varied activities like cookery, outings and art add interest to the role, but no specialist programmes or dedicated coordinator.
A varied programme of activities was organised by staff to support people to engage in fulfilling activities... gardening, cookery, bingo, quizzes
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews