Working at Talbot Woods Lodge
64 Wimborne Road, Bournemouth, BH3 7AR
Operated by Mr & Mrs J Colley
15 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Great teamwork where staff feel like family and a proactive safety culture, but uncertain staff retention and standard training without specialist courses hold it back."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
Staff Culture
8/10
✓
A member of staff said, “Our teamwork is really good, the best.” Staff told us their work colleagues were family.
Staffing Levels
6/10
✓
People and their relatives told us there was enough staff on duty, and available to support their loved ones.
Training & Dev
6/10
✓
Staff received training and support to ensure they could carry out their role effectively. Formal supervisions were carried out and staff told us they could access support at any time.
Management
7/10
✓
The registered manager and manager visible within the service and people, their relatives, professionals and staff told us they were accessible. Staff: “They are very supportive, we can say what we want.”
Programmes
6/10
✓
Group handover and discussion of plans for activities, then with a morning dog walk, people chose to have full days or a quiet day at home. The service worked extensively with outside organisations, clubs, recreational places.
Points to consider
Staff numbers are enough to cover shifts but no details on agency use or long-term staff retention.
People and their relatives told us there was enough staff on duty, and available to support their loved ones.
Training is standard with supervisions but no specialist courses or funded qualifications for career growth.
Staff received training and support to ensure they could carry out their role effectively. Formal supervisions were carried out.
Role includes dog walks and community outings but no dedicated activities coordinator or special programmes.
Morning dog walk, people chose to have full days or a quiet day at home. Worked extensively with outside organisations, clubs, recreational places.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews