Last updated: 10 February 2026
"Staff feel supported by management and enjoy a positive team culture with strong safeguarding, but limited activities and basic staffing hold it back."
Safeguarding procedures were in place and staff knew how to raise concerns, they told us the registered manager would act immediately. Records showed referrals had been made as necessary.
Staff told us it was a safe and enjoyable place to work. A staff member said, "We work as a team, we pull together."
There were enough staff on duty to provide care and support. The registered manager completed a dependency assessment to ensure staffing levels were safe.
There was a comprehensive induction and training programme for staff, including supervisions and competency checks.
Staff told us they felt supported by the registered manager and management team. A relative said, "The registered manager is wonderful, so kind and always has time for everybody."
"I enjoy music, and they have entertainers coming in, which is a bonus."
Staffing is adequate but nothing special, enough staff for safe care with no mention of low agency use or stable team.
There were enough staff on duty to provide care and support.
Only standard training with induction and supervisions, no specialist courses or funded qualifications.
There was a comprehensive induction and training programme for staff, including supervisions and competency checks.
No activities programme or coordinator, just basic music entertainers so the role is mostly routine personal care.
"I enjoy music, and they have entertainers coming in, which is a bonus."
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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