Last updated: 10 February 2026
"Supportive management and open culture make staff feel valued, but no activities programme means mostly routine personal care."
People felt safe living at The Talbots. Staff had a good understanding of safeguarding and reporting concerns. Systems were in place to safely order, monitor and review medicines.
The provider promoted an open culture that was inclusive and supportive of people and staff. Staff confirmed they felt supported.
Staffing levels were reviewed, and people and staff told us there were enough staff. One person said, 'Staff are always there to sit and talk to me.'
Staff received appropriate training and understood how to keep people safe. This included recognising signs of abuse and how to report and escalate concerns when needed.
The registered manager was visible in the service and available if anyone needed to speak with them. One staff member said, 'I feel supported one hundred percent, [management] is always there even for personal support.'
No activities, engagement programmes, or creative approaches mentioned; report focuses on risk, safeguarding, staffing, medicines, and governance.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement programmes, or creative approaches mentioned; report focuses on risk, safeguarding, staffing, medicines, and governance.
Staffing is adequate but nothing special, no details on low agency use or good staff retention.
Staffing levels were reviewed, and people and staff told us there were enough staff.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff received appropriate training and understood how to keep people safe. This included recognising signs of abuse and how to report and escalate concerns when needed.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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