Last updated: 10 February 2026
"Staff feel well supported by visible managers and safety is strong, but unclear staff retention and basic training hold it back."
Systems were in place to keep people safe from abuse... Medicines were managed safely... analysed falls, accidents, incidents
Staff felt well supported by the management team. A staff member told us, 'The management is brilliant, nothing is ever too much trouble...'
Staffing levels were sufficient to meet the current needs of the people... flexibility within the rota to adjust staffing levels
Staff training was thorough and in-date... Staff received regular supervisions and attended team meetings
The registered manager was visible and available... Staff spoke highly of the managers... 'The managers are lovely, you can talk to them...'
There was a wide range of ad-hoc and arranged activities... We observed baking and Karaoke... enjoys going swimming and to the day centre
Staff numbers are enough to meet needs with some rota flexibility, but nothing said about staff staying long-term or using agency workers
Staffing levels were sufficient to meet the current needs of the people... Rotas showed that extra staff were provided, if needed
Training is thorough on basics like safeguarding and medication with supervisions, but no specialist courses or funded qualifications mentioned
Staff training was thorough and in-date... Staff received regular supervisions
Varied activities like baking, karaoke, swimming and outings keep things interesting sometimes, but no dedicated coordinator or special programmes
We observed baking and Karaoke... People had a wide range of organised activities and outings they could access
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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