Last updated: 9 February 2026
"Exceptional management inspiring a caring approach, stable staffing with low turnover, specialist training, and a proud family culture."
Per 2018 inspection: 'Detailed risk assessments promoting independence... medicines administered in pairs with audits... incidents reviewed, staff de-briefed, lessons learned via new tools like Coventry grid.'
Per 2018 inspection: 'Staff were openly proud... "We are like a big family" "There is a family feel to the staff team" "Staff are made to feel valued, and are very well supported."'
Per 2018 inspection: 'Relatives and staff told us staffing levels were appropriate... "The staffing here is very good. It's exceptional. The people we look after have one to one care and sometimes two staff will support them." Low staff turnover.'
Per 2018 inspection: 'Staff received on-going and specialist training... PROACT-SCIP... supported to complete NVQ level 5 and become trainer... manager designed training course for specific condition.'
Per 2018 inspection: 'Staff told us the management team were very knowledgeable, inspired a caring approach and led by example... Without exception relatives and staff could not speak highly enough of the management team.'
Per 2018 inspection: 'Pictorial activity plans... workstations with customised tasks rotated every six weeks for continuous learning... PECS, Tech Talk device, social stories... research involvement via master's on TEACCH alternatives.'
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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