Last updated: 10 February 2026
"Staff praise the leadership, enjoy stable teams without agency staff and feel supported, but training and activities lack specialist depth."
2020 IPC inspection: We were assured that this service met good infection prevention and control guidelines. Per 2019: Medicines were managed safely, risk assessments reviewed regularly.
Per 2019 comprehensive inspection: Staff felt supported and empowered to play a meaningful role in how the service was run.
Per 2019 comprehensive inspection: Agency staff were not used; the staff team ensured people received care from staff they had got to know and trust over time.
Per 2019 comprehensive inspection: Regular refresher training took place in core topics. The home manager had improved the induction process and made it more comprehensive.
Per 2019 comprehensive inspection: All staff we spoke with praised the leadership of the home manager, the registered manager and the director.
Per 2019 comprehensive inspection: A range of group and individual activities were in place and this was a particular strength of the service. Activities were supported by a lifestyle co-ordinator.
Training covers just the basics with regular refreshers and supervisions, no specialist courses or funded qualifications for career growth.
Regular refresher training took place in core topics. The home manager had improved the induction process and made it more comprehensive.
Activities are varied with a coordinator doing outings and community stuff, but no specialist programmes to really enrich the working day.
A range of group and individual activities were in place... supported by a lifestyle co-ordinator who worked well with other staff to enable people to take part in new activities.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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