Working at Sylvanhurst House
25 Addington Road, Croydon, CR2 8RF
Operated by Christ The King Residential Care Homes Limited
6 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Strong management, supportive culture and safe practices, but basic training and recent night staffing increase after an incident are drawbacks."
Safety & Risk
7/10
✓
Systems were in place to safeguard... staff knew the procedure... Medicines were managed safely... no recording errors... regular audits.
Staff Culture
7/10
✓
Staff told us they felt supported... 'I like to take care of [people]... enjoy doing it.' 'I get a real sense of fulfilment... leaving [people] happy.'
Staffing Levels
6/10
✓
We observed sufficient numbers of staff on duty... Staff told us they thought there was enough staff on duty and the team work was good.
Training & Dev
6/10
✓
Records were kept of the training... ensure all staff had completed their mandatory training. An induction program... followed... the care certificate... regular supervision.
Management
7/10
✓
Registered manager in post, supported by deputy; 'I am supported in all ways, I have an excellent deputy manager and very good staff, we work as a team and I am very happy.'
Programmes
6/10
✓
Activities... walking, gardening, indoor games and karaoke... art classes in the local community... pampering days, bingo and outings.
Points to consider
Only standard mandatory training and basic induction like the care certificate, no specialist courses or funded qualifications.
ensure all staff had completed their mandatory training. An induction program was provided... followed the same course outline as the care certificate.
Staffing levels are enough to keep people safe, but they recently added more staff at night after an incident.
staff numbers had recently increased at night from one to two... following an incident at night when they did not feel able to provide adequate or safe support.
Some regular activities like art classes, walks, games and outings, but no dedicated activities coordinator or specialist programmes.
walking, gardening, indoor games and karaoke. A new deputy manager... discussed some new ideas for activities... pampering days, bingo and outings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews