Working at Sycamore Rise Residential Care Home

Medicines optimisation Score:2 People did not always receive their medicines as prescribed. We found gaps in the records of administration of medicines... For one person we found the wrong dose of medicine had been administered.

Safe and effective staffing Score:2 The provider did not always make sure effective employment processes were in place and followed... Staff were not always safely recruited. We looked at three personnel files and found full employment histories were not obtained in two of them.

Staff had not always had sufficient training. From 01 July 2022, health and social care providers... must ensure that their staff receive training on learning disabilities and autism... this training had not been completed... training relating to the specific conditions had not been completed.

Governance, management and sustainability Score:1 The provider did not always have clear responsibilities, roles, systems of accountability or good governance. They did not always act on the best information about risk, performance and outcomes.

At the time of the assessment the person responsible for delivering entertainment events was not actively working at the home. Staff and the registered manager told us they were providing opportunities for people to take part in entertainment if they wish.