Last updated: 10 February 2026
"Exceptional culture of kindness and teamwork with staff feeling well supported, but staffing levels could be better, especially for people with dementia."
Medicines managed safely overall with robust safeguarding and risk assessments; minor medicine record gaps like unclear doses addressed promptly.
Staff felt extremely well cared for, respected and supported; exceptional culture of kindness, passion and effective teamwork evident.
Staffing levels were appropriate... but some people, relatives and staff said they thought staffing levels could be improved, particularly where people were living with dementia.
Staff felt fully supported through supervision and training, which was relevant; regular training and supervision with induction and shadowing.
Staff spoke highly about the management team and said the changes had not impacted on the quality of care delivery; clearly set out governance model with close oversight.
Activity co-ordinator enthusiastic with varied programme including Zumba, 'My Sycamore Park Wish', church services, community engagement and specialist communication like Morse code.
Staffing is adequate but some staff and relatives say levels could be better, especially on the dementia floor.
Some people, relatives and staff said they thought staffing levels could be improved, particularly where people were living with dementia.
Only standard training and regular supervision with no specialist courses or funded qualifications mentioned.
Staff felt fully supported through supervision and training, which was relevant... regular training and supervision.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp