Working at Sycamore House Care Home
Wawne Road, Hull, HU7 4YR
Operated by Ayrus Ltd
37 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued in a supportive culture with low turnover and safe practices, but basic activities and adequate staffing hold it back."
Safety & Risk
8/10
✓
Medicines were managed safely... Staff understood the risks present to people's health and wellbeing... Accidents and incidents were monitored... Minor infection control issues found were addressed straight away.
Staff Culture
8/10
✓
Staff told us, 'I love it here with the residents. The staff are all very supportive', 'We make a good team all the staff are local and there is not a high turnover because we all love it here with the residents we care for' and, 'The manager and directors think about us and they value us.'
Staffing Levels
6/10
✓
We observed there were enough staff to meet people's needs in a timely way during the inspection. The management team had increased staffing levels in the morning and they continued to review the levels provided.
Training & Dev
7/10
✓
Training was provided for staff in a variety of subjects. For example, dementia care, infection control, moving and handling... New staff undertook... the Care Certificate... Staff were provided with regular supervision and had a yearly appraisal.
Management
7/10
✓
Staff told us, 'The management team value us and us them. They are approachable and think of us and everyone who lives here.' The registered manager operated an 'open door' policy.
Programmes
6/10
✓
A part time activities co-ordinator promoted arts and crafts, one to one activities, quizzes and social events. Activities were advertised in a pictorial format... A hairdresser attended the service weekly.
Points to consider
Staffing is adequate with enough staff to meet needs, but no mention of light workloads or unhurried care.
We observed there were enough staff to meet people's needs in a timely way during the inspection.
Just basic activities like arts, crafts, quizzes and social events run by a part-time coordinator, nothing specialist to vary the day.
A part time activities co-ordinator promoted arts and crafts, one to one activities, quizzes and social events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews