Working at Sycamore Cottage Residential Home
14 Harborough Road, Leicester, LE2 4LA
Operated by Allag Care Limited
14 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel valued with enough people on shift and good training, but no permanent manager and few activities hold it back."
Safety & Risk
4/10
!
Staff knew when to administer medicines prescribed on an 'as required' basis... However, the instructions for when these medicines should be given were not always recorded.
Staff Culture
6/10
✓
Staff told us they were consulted and involved. They told us their managers listened to and valued their opinions.
Staffing Levels
6/10
✓
People told us there were enough staff. Staff told us they had enough time to meet people's needs and keep them safe. Staff rotas showed required staffing numbers were usually fulfilled.
Training & Dev
6/10
✓
Staff received the training they required to carry out their role and meet people's needs. They had opportunities to discuss their learning and development needs and had their performance appraised.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. There was an acting manager in post.
Programmes
3/10
✕
Per 2019 comprehensive inspection: People spent time watching television and chatting... drawing, word puzzle... game of cards... playing musical instruments... little or no stimulation for people.
Points to consider
No permanent manager in place, just an acting one.
At the time of our inspection there was not a registered manager in post. There was an acting manager in post.
Unclear rules for when to give as-needed medicines.
the instructions for when these medicines should be given were not always recorded. We recommend the provider records clearly in 'as required' medicine protocols when and in what circumstances these medicines should be given.
No activities programme or coordinator, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: on the day of the inspection the staff did not have the time to spend with people, there were times throughout the day when there was little or no stimulation for people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews