Working at Sycamore Care Centre - Boldon
New Road, Boldon Colliery, NE35 9DR
Operated by SLW Limited
69 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Strong safeguarding, award-winning activities and positive culture, but adequate staffing lacks agency or retention details, and only standard training."
Safety & Risk
8/10
✓
Staff safeguarded people from abuse. Risks to individuals and the environment were well managed... Management monitored and analysed records to identify any trends or lessons learned.
Staff Culture
7/10
✓
The registered manager and staff promoted a positive culture in the home. Comments from relatives included, 'Each and every member of staff goes over and above to help. [Registered manager] is fantastic'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs safely. The registered manager determined staffing levels in line with people's needs.
Training & Dev
6/10
✓
Staff completed regular training... comprehensive induction at the start of their employment. This included completion of the Care Certificate... regular supervisions, observations and annual appraisals.
Management
7/10
✓
The home was well managed. People, relatives and staff were regularly consulted about the quality of the service through surveys, meetings and reviews.
Programmes
7/10
✓
The home had dedicated activities staff including an activities manager... A relative said, '[Activities Manager] does all kinds... He has just won a [Great British Care] award – Best Activity Organiser.'
Points to consider
Staff numbers are enough to get by but no details on agency staff or people staying long-term
There were enough staff to meet people's needs safely.
Only standard training like inductions and supervisions, no specialist courses or funded qualifications
Staff completed regular training... comprehensive induction... Care Certificate... regular supervisions, observations and annual appraisals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews