Working at Sycamore Care Centre

Staff safeguarded people from abuse. Risks to individuals and the environment were well managed. Medicines were safely managed.

One staff member said, 'I enjoy working at Sycamore Care Centre as, despite some of the challenges at times, there is great teamwork. My manager is very supportive.'

There were enough staff to safely meet people's needs. People and relatives told us, 'I think there's enough staff, it's quite good.'

Staff completed a comprehensive induction at the start of their employment. This included completion of the Care Certificate.

Staff told us they enjoyed working in the home and felt management were approachable. One staff member said, 'My manager is very supportive and always interested in what I have to say.'

The home had dedicated activities staff including an activities manager who was very passionate about their role and tailored activities to what people wanted to do.