Working at Swinton Grange

No proper activities programme because the activities coordinator often covers kitchen duties, so there are no activities some days and the job is mostly routine personal care.

There was an activity coordinator. However, staff told us they regularly covered other roles so on those days there was limited activities. There were no activities provided on the day of our visit.

Staffing is adequate but deployment is poor at mealtimes, leaving staff stretched and lunch chaotic.

during lunch staff were disorganised and this meant people did not receive appropriate support with the meals. ... Staff told us, 'There are a lot of people who require assistance, so it is difficult at meal times.'

Staff do not get regular one-on-one check-ins with managers as supervisions are not up to date.

staff had not always received a formal supervision. The registered manager explained these were behind as the deputy had left.