Working at Swillbrook House Residential Home
Swillbrook House, Rosemary Lane, Preston, PR4 0HB
Operated by Swillbrook Limited
23 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Staff feel supported with enough staff, good training and strong safety, but no registered manager and basic activities are drawbacks."
Safety & Risk
7/10
✓
Risk assessments were carried out to help minimise the risk of avoidable harm... Reviews of incidents and accidents had taken place and action was taken to minimise the risk of reoccurrence.
Staff Culture
6/10
✓
Staff told us they felt supported by the manager and nominated individual and they were able to approach them if they needed support and guidance.
Staffing Levels
6/10
✓
People and staff told us there were enough staff to meet people's needs. Staff raised no concerns with staffing arrangements and said they had enough time to support people.
Training & Dev
6/10
✓
The provider ensured staff received an induction on starting work at the home. A variety of training was provided to help ensure staff had sufficient knowledge and skills to provide appropriate care.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. There was a manager in post who was completing the process to become registered with the CQC.
Programmes
4/10
!
Per 2019 comprehensive inspection: People told us there were a range of activities provided... arts and crafts, singing, dominoes and seasonal events such as a pantomime at Christmas and a garden party in the summer.
Points to consider
No permanent manager in post, the current one is still registering with the regulator.
At the time of our inspection there was not a registered manager in post. There was a manager in post who was completing the process to become registered with the CQC.
Only basic activities like arts and crafts, games, singing and seasonal events, no dedicated coordinator or specialist programmes.
Per 2019 comprehensive inspection: People told us there were a range of activities provided... arts and crafts, singing, dominoes and seasonal events such as a pantomime at Christmas and a garden party in the summer.
Staffing is adequate with enough staff to meet needs, but no details on low agency use or strong retention.
People and staff told us there were enough staff to meet people's needs. Staff raised no concerns with staffing arrangements and said they had enough time to support people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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