Working at Sweetcroft Residential Care Home
53 Sweetcroft Lane, Uxbridge, UB10 9LE
Operated by J & B Care Home Limited
21 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Strong safety and stable staffing with no agency use, although no registered manager and basic activities hold it back."
Safety & Risk
8/10
✓
Safeguarding systems in place with staff trained; medicines managed safely with audits and competency testing; risks assessed with clear plans.
Staff Culture
7/10
✓
Staff said, '[Owners] are really good... It is much better place... I feel more relaxed and confidence is back up'; people described staff as 'a happy bunch' who work well together.
Staffing Levels
7/10
✓
The provider had enough staff and did not use agency staff. A staff member said, 'I think we have enough staff. We always help each other. There are no agency staff employed here.'
Training & Dev
7/10
✓
Staff were supported through inductions, supervisions every two to three months, annual appraisals, team meetings and training including dementia and falls awareness.
Management
6/10
✓
The service did not have a manager registered with the Care Quality Commission. However, a new manager started the week after the inspection; staff felt supported by owners and deputy.
Programmes
6/10
✓
Activity co-ordinator arranged variety including arts and crafts, gardening, baking, pampering, themed days and monthly 'around the world' party.
Points to consider
No permanent manager in place at the time of inspection, though a new one started soon after and owners were hands-on.
The service did not have a manager registered with the Care Quality Commission. However, a new manager started the week after the inspection, and it was their intention to apply to CQC to become the registered manager.
Activities are regular and varied but basic like arts, crafts and themed parties, with no specialist therapeutic programmes or tech beyond a touch screen.
Activities included, arts and crafts, gardening, baking, exercising and pampering activities. The provider had a monthly 'around the world' party and there were also themed days... The service had a large interactive touch screen tablet.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews