Working at Sway Place

Risk assessments are often missing or incomplete, so staff lack clear guidance on keeping people safe from things like choking or flammable creams.

Risk assessments, or guidance, was not always in place to help mitigate risks to people in relation to potentially flammable creams, or the risk of choking. This meant staff were not provided with sufficient information about how to support people safely.

Recruitment files miss key checks, meaning you can't be sure new staff are fully vetted or have the right skills for the job.

The service’s recruitment process had not always been followed. Two out of three files we looked at did not contain the correct information required. Audits of recruitment files had identified shortfalls, but there was no evidence this had been addressed.

Staff training has gaps like incomplete medication checks signed off anyway, and uncertainty on who to report safeguarding concerns to outside the home.

When located, 1 competency check viewed was not complete but was signed off by the provider... staff told us they were unsure who to report concerns to externally.