Last updated: 9 February 2026
"Strong training and effective safety practices support a positive culture, although activities remain basic without specialist programmes."
Per 2021 IPC inspection: 'A recent outbreak was well-managed and people had been supported to isolate in line with government guidance'; staff trained in IPC, PPE used correctly.
Per 2018 comprehensive inspection: 'Staff worked well together in a mutually supportive way and communicated effectively'; staff described positive culture focused on good outcomes.
Per 2018 comprehensive inspection: 'The staff have time for you and they are less rushed since things changed. It all feels a little more relaxed'; staff said 'staffing levels have improved... much nicer atmosphere'.
Per 2018 comprehensive inspection: Structured induction, dementia training, 'supported to obtain nationally recognised qualifications in care', regular supervision and appraisals.
Per 2018 comprehensive inspection: Registered manager in post, accessible office on ground floor, relatives said 'good knowing you can speak to the manager direct', area manager regular visits.
Per 2018 comprehensive inspection: Activities coordinator's well-being programme included making soup, movement to music, pamper afternoon, games, singing session, one-to-one time.
Activities are regular but basic like music sessions and pamper afternoons, with no specialist therapeutic programmes or community partnerships to add variety to the job.
Activities were varied and included, making soup, movement to music, a pamper afternoon, games, a singing session, a cheese and wine evening and one to one talking time with the activity champion (per 2018 report).
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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