Working at Swanborough House

People were protected from the risk of abuse and care practices were safe. Safeguarding training was provided and completed by all staff.

One member of staff told us, 'I really enjoy working here. We are like a big dysfunctional family, but in a positive way. We are all different, but we all learn from each other.'

Staff received support, training and supervision to carry out their roles safely and effectively. Supervision and appraisal meetings had been completed in line with the provider's policy.

Quality monitoring systems had been embedded and morale was good amongst the staff team.

The service focused on rehabilitation from an ABI and had specific staff deployed to assess and assist people to rehabilitate. Specific rehabilitation rooms, physiotherapy, communication and exercise activities were available.