Working at Swanage Lodge
22-24 Swanage Waye, Hayes, UB4 0NY
Operated by Parvy Homes Limited
6 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Staff feel supported by managers with good teamwork and enough staffing, although no dedicated activities coordinator limits programmes."
Safety & Risk
8/10
✓
The provider had developed a culture where staff discussed and learnt from things that went wrong... People received their medicines as prescribed and in a safe way... Risk assessments were regularly reviewed... promoting choice and allowing people to take risks.
Staff Culture
8/10
✓
Staff told us they were supported and enjoyed working at the service. They explained there was good teamwork. Their comments included, “I enjoy working here and we support one another”, “It is brilliant here” and “Management are very understanding.”
Staffing Levels
7/10
✓
There were enough staff to meet people’s needs and keep them safe. Staff told us there were enough of them... Comments from staff included, “We have enough time with the residents” and “We have good breaks, and the provider is flexible.”
Training & Dev
7/10
✓
Staff had undertaken training about various mental health needs, dementia and learning disabilities... Managers provided staff with supervisions and appraisals... The provider supported staff to undertake qualifications and work towards promotion.
Management
7/10
✓
Staff told us they felt supported by all managers. Their comments included, “We can talk to all of them”, “The manager is friendly, and it is a nice place to work” and “The service is well organised, there are a lot of managers.”
Programmes
6/10
✓
Staff supported people to take part in a range of different activities, including arts, crafts and music... People took part in social groups and leisure activities in the community... learning to use computers... prepare meals.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role involves some routine personal care alongside basic group activities.
Staff supported people to take part in a range of different activities, including arts, crafts and music, along with friends and peers from other services who visited them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews