Last updated: 10 February 2026
"Approachable leadership and supportive culture with robust safety, although staffing lacks strong retention and training is only standard."
Robust risk assessments, good safeguarding understanding, safe medicines management, incidents reported and analysed timely; improvements made to prior risks.
Staff said they feel comfortable and supported with open-door policy and monthly meetings; health professionals noted good culture of reporting incidents.
The provider ensured there were enough staff with right training and skills; people said there are plenty of staff and felt safe.
Per 2021 comprehensive inspection: Staff supported with induction programme, training, supervisions and appraisals; safeguarding and medicines training in 2022.
Relatives said the registered manager was very approachable, knows all people by name; clear lines of accountability and staff understood roles.
Per 2021: Dedicated activities coordinator led baking, games, celebrations; 2022: Residents on activities committee, community groups, local sports, cultural initiatives.
Staffing is adequate to meet needs, but no details on low agency use or strong staff retention.
The provider ensured there were enough staff, with the right training and skills, to meet people's needs.
Only standard training like induction and safeguarding, no funded specialist qualifications or career development.
Per 2021 comprehensive inspection: Staff were supported and received appropriate training. An induction programme was provided.
Activities programme has coordinator and community links, but no specialist therapeutic approaches or innovative projects.
Per 2021: The service had an activities co-ordinator who planned and lead on a variety of activities... baking... games... photographs of celebrations.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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