Working at Swallow Lodge
Fen Lane, Lincoln, LN6 8UZ
Operated by Making Space
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Excellent staff training and strong safety practices with stable staffing and a positive culture, although the new manager needs more time to embed improvements and activities are basic."
Safety & Risk
8/10
✓
People lived safely... staff assessed, monitored and managed safety well... Staff raised concerns and recorded incidents... The manager investigated incidents and shared lessons learned... Staff had training on how to recognise and report abuse.
Staff Culture
7/10
✓
Staff felt able to raise concerns with the manager without fear... 'Things have been better since [manager] has been here... The atmosphere is better and staff help each other.'
Staffing Levels
7/10
✓
The home had enough staff, including for one-to-one support... There was minimal use of agency staff, this was monitored by the manager and they used the same agency staff to promote consistency.
Training & Dev
8/10
✓
All staff had received appropriate training, including training in positive behavioural support, learning disabilities and autism and communication skills... Records showed 99% of mandatory training... had been completed... continual supervision, appraisal.
Management
6/10
✓
The new manager had been in post for three months... However, more time was needed to ensure the audits and improvements were sustained and embedded.
Programmes
6/10
✓
There was an ongoing programme of social and cultural activities... arts and crafts and baking... seasonal events such as halloween and bonfire night... cultural and national events.
Points to consider
New manager has only been in post three months and needs more time to make improvements stick long-term.
The new manager had been in post for three months... However, more time was needed to ensure the audits and improvements were sustained and embedded.
Activities are regular but basic like arts, crafts, baking and seasonal events with no specialist programmes.
There was an ongoing programme of social and cultural activities... arts and crafts and baking... seasonal events such as halloween and bonfire night.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews