Working at Sutton Rose Care Home

People missed some medicines for days and medication records had gaps, making safety risky.

records showed us two people had not received some of their prescribed medications for several days.

Managers missed problems with medicines, records, and CCTV through poor checks.

Audits were carried out by the management team and the provider, but they failed to ensure medicines were always safely managed, care records were accurately completed, and CCTV was used in line with current CQC guidance.

Only basic activities some days with no regular programme or coordinator, so the role is mostly routine personal care.

There were activities organised on the days of inspection that some people enjoyed, and we saw that people had a choice of whether to join in.