Working at Sutton Park Grange
136 Birmingham Road, Sutton Coldfield, B72 1LY
Operated by Sutton Coldfield Care Limited
64 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"A supportive new manager and good training make staff feel valued, although ongoing recruitment creates staffing challenges."
Safety & Risk
7/10
✓
Staff had received training in how to recognise signs of abuse... Where accidents and incidents took place, appropriate actions were taken and reported on.
Staff Culture
7/10
✓
Staff felt supported and listened to. People told us the registered manager was supportive and approachable.
Staffing Levels
6/10
✓
The service was fully staffed, but recruitment was ongoing. There was a dependency tool in place to assess staffing levels.
Training & Dev
7/10
✓
Staff told us they felt well supported and well trained... I told them I was interested in NVQ and they put me forward.
Management
8/10
✓
The new registered manager had a positive impact on the service, and this was reported by staff, service users and relatives. Staff felt supported and listened to.
Programmes
7/10
✓
The registered manager had introduced a new activities care programme offering people a variety of sensory experiences. The activities co-ordinator had embraced this programme.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews