Last updated: 10 February 2026
"Supportive managers and a positive team culture shine through, but uncertain staff stability and no dedicated activities coordinator hold it back."
Safeguarding concerns had been reported and acted upon... medicines were stored, administered and recorded safely... The registered manager had a system in place to monitor incidents.
Staff were highly motivated by the provider and registered manager and showed pride in the care they gave... 'I love the camaraderie we have with staff and residents.'
There were enough staff on duty to support the needs of people and keep them safe. All the people using the service, their relatives and care staff told us they felt enough staff were deployed to meet their needs.
Staff received a comprehensive induction and training programme... A dedicated training manager was employed... All staff had either achieved or were working towards the care certificate. Staff received regular supervision.
Staff spoke positively about the management team and felt they were approachable and supportive. One staff member said, 'The manager is approachable. There is an open-door policy.'
People had access to a wide range of meaningful and interesting activities... quizzes, ball activity, bingo, the children come in too and there is entertainment too... 'Creative Paths' course.
Staff numbers are enough to keep things safe, but no details on team stability or agency use to make shifts really reliable.
There were enough staff on duty to support the needs of people and keep them safe.
Some activities like bingo, quizzes and school visits happen, but no dedicated coordinator or special training makes the job more varied.
People had access to a wide range of meaningful and interesting activities throughout their day... quizzes, ball activity, bingo, the children come in too.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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