Working at Sutton Lodge Care Home
87 Oatlands Drive, Weybridge, KT13 9LN
Operated by Bupa Care Homes (BNH) Limited
25 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive management and a family-like culture, but staffing lacks stability and training is only basic."
Safety & Risk
7/10
✓
Staff were trained in safeguarding and were knowledgeable on the types of abuse... Staff told us they felt confident any safeguarding concerns would be dealt with effectively by the management team.
Staff Culture
8/10
✓
One staff member told us, 'Good support from the manager and everybody in the home supported me, It's like a family here.'
Staffing Levels
6/10
✓
There were sufficient numbers of suitable staff to support people safely according to their needs. People, relatives and staff confirmed this.
Training & Dev
6/10
✓
Staff completed mandatory training such as manual moving and handling, as well as training specific to people's individual needs, such as Parkinson's disease.
Management
8/10
✓
The registered manager spent time with all staff and would regularly stay for the nightshift to ensure night staff felt as valued and included as the day staff.
Programmes
6/10
✓
The provider had activities co-ordinators who supported and encouraged people to join in activities. These included arts and crafts, baking, bingo and exercise such as yoga.
Points to consider
Staff numbers are enough to keep care safe, but no details on stable teams or low agency use to make workloads easy.
There were sufficient numbers of suitable staff to support people safely according to their needs. People, relatives and staff confirmed this.
Only standard mandatory training and induction, no extra specialist courses or career development.
Staff completed an induction based on the Care Certificate... Staff completed mandatory training such as manual moving and handling.
Regular activities like bingo, crafts and themed days, but nothing specialist to add real variety to the job.
The provider had activities co-ordinators who supported... arts and crafts, baking, bingo and exercise such as yoga. The activities co-ordinator arranged themed days... such as a country and western day, cheese and wine events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews