Working at Sutton Court
69 Chesswood Road, Worthing, BN11 2AB
Operated by Sutton Court Homes Ltd
10 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Managers lead by example, staff feel valued with good training, but staffing lacks stability and activities have no dedicated coordinator."
Safety & Risk
7/10
✓
Staff and leaders promoted an open proactive culture to safety events. Incidents were reported and investigated this resulted in lessons learnt and supported continued improvement of practice... Incidents and accidents were formally analysed monthly.
Staff Culture
8/10
✓
Staff told us they felt valued by their leaders and colleagues. Comments from staff included, “[Name of provider] has helped me a lot, settling in. really good training.” And “[name of home manager] is very good and everyone helps each other out, there is always someone I can go to.”
Staffing Levels
6/10
✓
People told us there were enough staff. The service was fully staffed.
Training & Dev
7/10
✓
Training records showed staff completed a wide range of core training, including Safeguarding, First Aid... More specific training, tailored to the needs of those at the service, was also provided. For example, training in epilepsy, learning disability and autistic spectrum conditions.
Management
7/10
✓
The registered manager told us they were frequently in the service and the home manager was there full time. We saw managers leading by example and saw friendly and familiar interactions between managers and staff.
Programmes
6/10
✓
We observed people and staff working together on craft projects... One person explained their keen interest in going to the allotment... We observed a person being supported to go shopping and another person heading off to a local café.
Points to consider
Staff numbers are enough to cover shifts but no details on stable long-term team or super low agency use.
People told us there were enough staff. The service was fully staffed.
No dedicated activities coordinator or special programmes, so shifts mix routine care with basic crafts, outings and allotment support.
We observed people and staff working together on craft projects... keen interest in going to the allotment... going shopping... local café.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews