Working at Sussex House Care Home

People told us they felt safely supported by staff who understood their individual needs. Staff understood types of abuse and were confident in the processes. People received their medicines safely as prescribed.

Staff spoke positively about their roles and the management support provided. Staff told us they felt engaged and involved with service development. They told us they would not hesitate to raise any concerns.

The registered manager ensured staff training remained up to date. Staff were up to date with mandatory training and told us there were opportunities for development.

Staff told us they felt supported by the registered manager and managers were visible in the service. Comments from staff included, “The managers are really good and supportive.” “The registered manager is very supportive and encourages you to develop in your role.”