Working at Sussex Grange Residential Care Home
14 Vincent Road, Chichester, PO20 9DH
Operated by Sussex Grange Limited
20 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Well-qualified staff and a supportive culture, but staff retention lacks stability and activities are routine."
Safety & Risk
7/10
✓
Staff were trained in safeguarding procedures and had a good awareness of the importance of protecting people. Medicines were safely managed.
Staff Culture
7/10
✓
Staff felt supported by the registered manager. A health and social care professional said the registered manager provided, 'good leadership and management style.'
Staffing Levels
6/10
✓
The service provided sufficient staff to meet people's needs. Staff also said there was enough staff to meet people's needs.
Training & Dev
8/10
✓
The service employed 30 care staff and 22 of these had a National Vocational Qualification (NVQ) or Diploma in Health and Social Care at levels 2 and above.
Management
6/10
✓
people told us they saw the registered manager and provider on a regular basis and added that they were approachable.
Programmes
6/10
✓
There was an activities programme which was given to each person. These included quizzes, crafts, visits from local school children, and musical entertainment.
Points to consider
Staffing levels are sufficient for needs, but no details on low staff turnover or minimal agency use to make workloads easy.
The service provided sufficient staff to meet people's needs. Staff also said there was enough staff to meet people's needs.
Activities are regular with a coordinator doing quizzes, crafts and trips, but nothing specialist or innovative to vary the workday.
These included quizzes, crafts, visits from local school children, and musical entertainment. People confirmed they liked the activities which included trips out to the local community facilities.
Management is approachable and competent, but no evidence of hands-on leadership or acting on staff feedback to drive improvements.
people told us they saw the registered manager and provider on a regular basis and added that they were approachable.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews