Working at Support for Living Limited - 43 Shirley Gardens
43 Shirley Gardens, London, W7 3PT
Operated by Support for Living Limited
7 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by strong leadership and good training, but lack of structured activities and a medicines record discrepancy hold it back."
Safety & Risk
7/10
✓
People were safeguarded from abuse and avoidable harm... Staff completed annual safeguarding training and knew how to respond appropriately to any safeguarding concerns.
Staff Culture
7/10
✓
Staff felt supported and were happy working in the service. Comments includes, '[The registered manager] is a very good leader for me. She has been very encouraging and supportive in this role.'
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of suitable staff. Staff were visibly present during our inspection and people confirmed there were enough staff when they needed them.
Training & Dev
7/10
✓
Training records confirmed staff had training that reflected the needs of the people they were caring for. For example, training around the Mental Capacity Act (2005), safeguarding adults and medicines.
Management
7/10
✓
Staff felt supported and told us, '[The registered manager] has been very supportive and made the learning process very, very easy' and '[The registered manager] is good to work with. She listens and she is flexible.'
Programmes
4/10
!
Activities people undertook included visiting with family and friends, eating out, shopping and attending places of worship... some group outings, for example to the seaside.
Points to consider
No activities coordinator or structured programme, so days are mostly routine care with occasional basic outings like trips to the seaside.
Activities people undertook included... eating out, shopping... some group outings, for example to the seaside.
Staffing is adequate but nothing special, just enough staff with no details on stable teams or easy workloads.
The provider ensured there were sufficient numbers of suitable staff... people confirmed there were enough staff when they needed them.
Medication records had one discrepancy from the night before, even though it was spotted and fixed right away.
Overall, we found people were supported to receive their medicines safely. However, during the inspection we identified a discrepancy between the medicines administration records (MARs) and the stock for one medicine.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews