Last updated: 10 February 2026
"Strong leadership and a supportive culture where staff feel valued, although staffing lacks stability and training misses career development."
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. The service worked well with other agencies to do so.
Staff felt respected, valued and well supported. They enjoyed working at the service and felt able to discuss their views and raise concerns with the management team.
The service had enough staff to meet people's needs, keep them safe and allow them to pursue the activities and lifestyle they wanted.
Staff received training to understand about the safe management of medicines and the registered manager assessed their knowledge, skills and competencies in relation to this.
The manager worked directly with people and led by example. They were visible in the service, approachable and took a genuine interest in the views of people, staff and other stakeholders.
People were supported to take part in different social and leisure activities... people had helped grow fruit and vegetables in the garden which they then ate.
Staff numbers are enough to keep people safe and do activities, but nothing said about stable teams or low use of agency workers.
The service had enough appropriately skilled staff to meet people's needs and keep them safe.
Training covers basics like medicines and safeguarding, but no funded qualifications or career development paths.
Staff had training on how to recognise and report abuse and they knew how to apply this training.
Varied activities like outings and gardening happen regularly, but no activities coordinator or special programmes to make the job more creative.
People were supported to take part in different social and leisure activities... enjoyed outings with staff to pursue individual interests.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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