Working at Support for Living Limited - 25/27 Haymill Close

Basic activities like walks, trips, games and puzzles only, no activities coordinator or creative programmes to make the role more varied and fun.

We take people walking, for light exercise, organised trips and play games and puzzles.

Enough staff to meet needs without waits for care, but no word on stable team or low agency use.

Relatives told us they thought there were enough staff and people did not have to wait for care.

New manager not yet officially registered and getting qualification, so relies on senior managers for oversight.

The new manager... was undertaking a management in care qualification and were in the process of applying to be registered with CQC. The manager was supported by a team of local managers and senior managers who regularly visited.