Last updated: 10 February 2026
"Staff benefit from good training and feel supported, but no permanent manager and limited activities hold it back."
There were systems for safeguarding people, although these had not always been followed. There were some risks within the environment... Safeguarding procedures had not always been followed by staff.
Staff told us they felt supported by the current management team... Staff told us they knew how to speak up. They felt managers and the organisation supported them and listened to them.
There were enough staff on duty to care for people. Staff attended to people promptly when they asked for or needed assistance. The provider sourced peripatetic staff when needed to cover staff absences.
Staff told us they had undertaken training to help them understand how to recognise abuse... The provider carried out a range of recruitment checks on staff... regular training updates and the provider sourced specialist training from health professionals when needed.
There was no registered manager at the time of our assessment. A manager from another of the provider's care homes was covering as interim manager whilst permanent arrangements were made.
Three of the 4 people spent the day of our visit either sleeping or sitting in front of the television. They were not given a choice of television programmes... limited evidence of meaningful activities outside of these arrangements.
No permanent manager in place, just someone covering from another home while they sort it out.
There was no registered manager at the time of our assessment. A manager from another of the provider's care homes was covering as interim manager whilst permanent arrangements were made.
No real activities or engagement programme, so the job is mostly routine care with people sitting watching TV or sleeping.
Three of the 4 people spent the day of our visit either sleeping or sitting in front of the television... Staff did not provide a range of different experiences for people to choose from or engage with.
Safeguarding not always followed properly, with past incidents, injuries and an ongoing investigation.
Safeguarding procedures had not always been followed by staff. Some staff had not reported allegations of abuse... At the time of the assessment, there was a further ongoing safeguarding investigation.
AI Generated
Last inspected: June 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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