Working at Support for Living Limited - 246 Haymill Close

No permanent manager in place, just someone covering from another home while they sort it out.

There was no registered manager at the time of our assessment. A manager from another of the provider's care homes was covering as interim manager whilst permanent arrangements were made.

No real activities or engagement programme, so the job is mostly routine care with people sitting watching TV or sleeping.

Three of the 4 people spent the day of our visit either sleeping or sitting in front of the television... Staff did not provide a range of different experiences for people to choose from or engage with.

Safeguarding not always followed properly, with past incidents, injuries and an ongoing investigation.

Safeguarding procedures had not always been followed by staff. Some staff had not reported allegations of abuse... At the time of the assessment, there was a further ongoing safeguarding investigation.