Working at Support for Living Limited - 1 St Quintin Avenue
1 St Quintin Avenue, London, W10 6NX
Operated by Support for Living Limited
6 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Well-led with good governance and strong team culture, but unclear staff retention and basic training hold it back."
Safety & Risk
6/10
✓
There were thorough safeguarding policies, procedures, and processes that followed current, relevant legislation. The systems demonstrated safety concerns which were reported to the registered manager, recorded, monitored frequently and raised with appropriate bodies in a timely manner.
Staff Culture
6/10
✓
Staff worked well as a team, and provided joined up, integrated care when supporting people.
Staffing Levels
5/10
!
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Training & Dev
5/10
!
Staff received comprehensive training that was based on the Skills for Care 'Common induction standards. They form part of the Care Certificate
Management
6/10
✓
The service was well led, had good governance, and effective monitoring systems.
Programmes
5/10
!
We then observed a drumming session they put on which everyone enjoyed. One person showed us pictures of things they had done and places they had been, including ‘Gracelands’ the home of Elvis Presley.
Points to consider
Staff numbers are enough to get by but no word on staff sticking around long-term or using agency cover.
The provider made sure there were enough qualified, skilled and experienced staff
Only standard training like Care Certificate and induction, no specialist courses or extra qualifications funded.
Staff received comprehensive training that was based on the Skills for Care 'Common induction standards. They form part of the Care Certificate
Some music sessions, outings to shops and big trips like Gracelands but no activities coordinator or set programme to vary the day.
observed a drumming session they put on which everyone enjoyed... pictures of things they had done and places they had been, including ‘Gracelands’ the home of Elvis Presley... always out and about doing what he wants.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews