Working at Sunset Cottage
Rock Road, Chudleigh, Newton Abbot, TQ13 0JJ
Operated by Dalskats Limited
5 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.9/10
Key Finding
"Staff feel supported by management with stable teams, good training and positive culture, although medication details aren't kept with records."
Safety & Risk
7/10
✓
Robust systems, policies and procedures... to protect people from the risk of abuse... Medicines... Records... well maintained. There were no unexplained gaps.
Staff Culture
8/10
✓
Staff spoke with pride and passion about their jobs. Comments included, 'It's a nice place to work' and 'I am proud to work here'.
Staffing Levels
8/10
✓
There was a stable staff group and a low staff turnover. 'Unequivocally there is enough staff here. Staffing is extremely well organised'.
Training & Dev
8/10
✓
Staff undertook an induction... completed the Care Certificate... further training... staff could request any additional training... regular formal supervision and annual appraisals.
Management
8/10
✓
Staff praised the providers and management team for the support they received. Comments included, 'It's a lovely place to work'.
Programmes
8/10
✓
People used the facilities in the grounds of Palace Farm... gardening, bee keeping, animal care, games, arts and crafts... 'Hive and Jive' for parties, music and cinema.
Points to consider
Medication details aren't kept right with the medicine records, so staff have to look elsewhere when giving meds.
Information was available on each medicine prescribed to people, However, it was not held with their medicine records and instead was stored in their review files. Although staff knew where to find this information it was not readily available to staff while they were supporting people with their medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews