Last updated: 9 February 2026
"Approachable managers and positive culture, but staffing just adequate with agency use and occasional call bell delays."
Safeguarding systems and staff training; medicines managed safely with audits; risks assessed in care plans; incidents recorded with actions taken.
Positive person-centred culture; staff said manager approachable and fair; staff meetings and bonding sessions held.
People said 'Most of the time there are enough' and 'There are just enough staff'; rotas showed enough staff with agency used to cover shifts and some call bell delays.
Staff received induction, training on safeguarding, moving and handling, medicines with competency assessments; supervised in roles.
Staff said '[Registered manager] is fun. They are approachable. Yes, they are fair and proportionate'; people, relatives and staff thought highly of the management team.
People participated in table tennis, quizzes, artwork, yoga, parties; pictorial menus for activities.
Staffing levels are just enough most of the time, with some agency staff covering shifts and occasional delays in call bell responses.
People told us 'Most of the time there are enough' and 'There are just enough staff for this place to work'; using existing and agency staff to cover shifts; call bells occasionally slow.
Only standard mandatory training like safeguarding and moving and handling, no specialist courses or funded qualifications.
Training topics included safeguarding, moving and handling, nutrition and hydration, medicines; no specialist or development opportunities mentioned.
Activities like quizzes and yoga but no dedicated coordinator or specialist programmes to make the role more varied.
People took part in table tennis, quizzes, artwork, yoga, parties; no activities coordinator or named programmes noted.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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