Working at Sunrays
Stratton Road, Bude, EX23 8AQ
Operated by DJ & GM Phillips
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by approachable management with good retention, but supervisions have slipped during busy periods and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Per 2017 inspection: Staff knew how to recognise and report the signs of abuse. Medicines were suitably administered, managed and stored securely. Risk assessments were in place.
Staff Culture
7/10
✓
Per 2017 inspection: Staff told us they felt well supported and the management team were approachable. Staff told us they were confident about raising concerns.
Staffing Levels
7/10
✓
Per 2017 inspection: Staff retention was good and there was a core team of staff in place who had been with the organisation for over a year. There were sufficient numbers of staff to meet people's assessed needs.
Training & Dev
6/10
✓
Per 2017 inspection: Staff had received training... such as epilepsy and diabetes. Staff received supervision... had 'slipped' during the busy summer period.
Management
7/10
✓
Per 2017 inspection: The staff team told us they were well supported by the registered manager and provider. Management and staff were focused on ensuring people had a positive holiday experience.
Programmes
6/10
✓
Per 2017 inspection: People were encouraged to take part in a range of activities which reflected their personal interests... steam trains... rowing... theatre trips... pantomime and Christmas shopping.
Points to consider
Supervisions have not happened regularly for all staff lately due to busy periods.
Staff received supervision from a member of the management team. This had not been taking place regularly for all staff in recent months. The registered manager told us supervisions had 'slipped' during the busy summer period.
No dedicated activities coordinator or specialist programmes mentioned, so activities rely on staff organising trips and games.
On arrival at Sunrays staff spent time with people completing a leisure and activity questionnaire... People were encouraged to take part in a range of activities... computer games, puzzles, outings... playing golf.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews