Working at Sunnyview House
Manorfield, Leeds, LS11 8QB
Operated by Bupa Care Homes (HH Leeds) Limited
84 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Strong leadership and proactive safety culture with staff feeling valued, although high agency staff use and basic activities hold it back."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Lessons from incidents were shared and embedded.
Staff Culture
7/10
✓
Staff felt able to speak up and reported a fair and inclusive culture.
Staffing Levels
5/10
!
We received mixed feedback from people and their relatives where some felt there was a high use of agency staff.
Training & Dev
6/10
✓
Leaders had introduced competency checks and observational monitoring, which improved consistency and quality of care.
Management
7/10
✓
Leadership was strong and inclusive, with a shared vision that drove rapid improvements. Staff spoke positively about leaders.
Programmes
4/10
!
Activities were well received, with people enjoying bingo, quizzes, outings and religious services.
Points to consider
Some residents notice agency staff and say they sometimes have to wait for help.
We received mixed feedback from people and their relatives where some felt there was a high use of agency staff... 'I think they could do with some more staff. Sometimes you have to wait.'
Only basic activities like bingo, quizzes and outings, so the role is mostly routine care.
Activities were well received, with people enjoying bingo, quizzes, outings and religious services.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews