Working at Sunnyside Rest Home

No permanent manager in post yet, so leadership and oversight feel unstable.

The service did not have a registered manager in post.

Medication errors like stock mismatches and missing dates on liquids, plus no risk assessments for falls or the medicines room.

Medication stock did not always match with what was documented on medication administration record (MAR)... Liquid medication was not always dated when opened... slips, trips and falls risk assessments were not in place.

Not all staff training completed as per policy, and supervisions not regular.

not all training was being completed in line policy... Staff supervisions were not happening in line with the provider's policy.