Working at Sunnyside House Limited

Staff knew how to report any concerns... Risk assessments identified, and minimised individual risks... culture of positive risk-taking... Safe systems were in place to ensure learners received their medicines as prescribed.

Staff were highly motivated, caring and compassionate... praised the induction they received, their supportive colleagues, and positive teamwork. All the staff we spoke with enjoyed their job, and the positive culture... staff felt valued.

Staff received ongoing training and support to maintain and develop their skills... regular supervision and appraisals where we reflect on practice and performance.

The registered manager engaged and consulted well with learners, relatives, staff... Staff felt supported and valued, saying they would recommend the service as a good place to work.

The service used an innovative My Life training programme which promoted wellbeing and confidence... assistive technology training flats... liaised with an educational facility to provide a tailormade course.