Working at Sunnyside Care Homes Limited - 410-412 High Road

Care plans contained risk assessments to effectively manage risks... Staff had been trained in safeguarding... Medicines were being managed safely.

Staff told us they felt supported. A staff member told us, '[Registered manager] is approachable. Deputy manager... does support me.' A staff member told us, 'I feel at home, it's a lovely environment and lovely place to work.'

There were enough staff to support people safely. A staff member told us, 'We have enough staff.' A person told us, 'There is always enough staff.'

Staff had completed mandatory training and refresher courses to perform their roles effectively.

Staff told us the service was well-led... '[Registered manager] is a good leader to work with, he is very good. He is very supportive.'